This page explains how to delete your Ads Batch Creator account and every piece of data we hold about you. There are two independent steps: revoking our access at Meta, and deleting your data from our systems. Do both for a complete removal.
Step 1 — Revoke access at Meta
This immediately ends our ability to act on your behalf, even before we process your deletion request.
- Go to Facebook → Settings & Privacy → Settings.
- Open Apps and Websites in the left-hand menu.
- Find Ads Batch Creator in the list.
- Click Remove, and confirm.
Meta will revoke the access token issued to us. Our stored copy becomes invalid at once and cannot be used again.
Step 2 — Request deletion of your data
Email djaoui@revenuegrowthagency.co.uk from the address registered to your account, with the subject line “Data deletion request”.
If you can no longer send from that address, tell us the registered email and your Meta user ID so we can verify you. We may ask one or two further questions to confirm identity before erasing anything — this protects you from someone else deleting your account.
Timescale: we confirm receipt within a few working days and complete deletion within 30 days. You will get written confirmation once it is done.
What gets deleted
- Your account record — name, email address, password hash, verification status
- Your Meta user ID and the stored access token
- All media you uploaded to the Service
- Your saved preferences and placement-suffix settings
- Your activity logs, error records and batch-operation history
What does not get deleted, and why
| Data | Why it remains |
|---|---|
| Ads you published | They live in your Meta ad account, not ours. We never had the ability to delete them on your behalf after creation. Remove them in Meta Ads Manager. |
| Billing and invoice records | Tax and accounting law requires us to retain these, typically for six years. They are kept in isolation and are not used for any other purpose. |
| Payment records held by Stripe | Held by Stripe as an independent controller under its own retention rules. Contact Stripe directly regarding that data. |
Deleting only your Meta connection
If you want to keep your account but disconnect Meta, complete Step 1 only. Your account stays open, and the stored token is invalidated. You can reconnect later at any time.
Other data rights
As well as deletion, you may ask us for a copy of your data, correction of anything inaccurate, or a portable export. Use the same email address. We respond within one month. Full detail is in our Privacy Policy.